Terms & Conditions

These Website Terms of Use (the “Terms”) are between EvConneX, LLC, dba Voltera, and its affiliates ("Voltera") and you (“you”) as a visitor to, or user of the website located at volterapower.com and all associated sites linked to such site (collectively, the “Site”).

These Terms do not govern Voltera’s provision of our services and products to you (the “Services”). Such Services are governed pursuant to separate terms, and nothing on this Site or these Terms shall be construed to alter such agreements. You agree to abide by such other terms and conditions should you purchase or receive any such Services from Voltera. If there is a conflict between these Terms and the terms governing the Services, the latter terms shall control with respect to your use of the Services.

In the case of any violation of these Terms, Voltera reserves the right to seek all remedies available by law and in equity for such violations.

BY ACCESSING THE SITE, YOU ACKNOWLEDGE ACCEPTANCE OF THESE TERMS. IF YOU DO NOT
AGREE TO THE TERMS, PLEASE DO NOT USE THE SITE.‍

Limited License‍

Subject to your compliance with these Terms, Voltera grants you a non-exclusive, non-transferable, limited right to access and use the Site and the Content thereunder in accordance with the terms herein.‍

Proprietary Information‍

All text, graphic, user interfaces, visual interfaces, photographs, trademarks, logos, tradename, artwork, computer code, materials, and other content, including, but not limited to, the design, arrangement, coordination, selection, and expression of such content on the Site (collectively, the “Content”) is owned, controlled, or licensed by Voltera and is protected by copyright, trade dress, trademark, and other related laws. Voltera and its licensors retain all right, title, and interest in the Site and the Content. Neither title to, nor any intellectual property rights in, the Site or the Content, is transferred to you by access to this Site. All rights, title, and interest not expressly granted with respect to the Site and the Content are reserved by Voltera.

No Content may be reproduced, copied, displayed, or distributed for commercial purposes without Voltera’s prior written consent. Any Content that is copied or downloaded shall retain all copyright and other proprietary notices in the same form and manner as on the original and may be used only for internal, non-commercial purposes, and no copyrights or trademarks may be removed, modified, or altered in any way. You may not make any representations or warranties regarding the Content, nor create any derivative works based on the Content. No logo may be copied or retransmitted unless expressly permitted in writing by Voltera. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Voltera’s, or any other third party’s, trade names, trademarks, or service marks without Voltera’s or such third party’s express prior written consent.‍

Your Use of the Site

A) Restrictions on Use‍

You may use this Site solely for purposes expressly permitted by this Site (including these Terms). You may not use this Site or any Content for any other purpose, including any commercial purpose, without Voltera’s express prior written consent. You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site, or to any service offerings that may be made available through the Site, nor to take any action that would interfere with the proper working of the Site or any other person’s use of the Site. You may not introduce any virus, worm, trojan horse, or other computer code, file, or program that is harmful or invasive or may or is intended to damage or hijack the operation of any hardware or software. You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or Content. While using the Site, you will comply with all applicable laws, rules, and regulations and may not use the Site for any purpose that is unlawful, fraudulent, or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of Voltera or others.‍

B) Submissions‍

The Site may allow you to upload content, materials, or information. You hereby grant to Voltera the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to Voltera through this Site (each, a “Submission”), and to incorporate any Submission in other works in any form, media, or technology now known or later developed.
Voltera will not be required to treat any Submission as confidential and may use any Submission in its business (including without limitation, for services, products, or advertising) without incurring any liability for royalties or any other consideration of any kind and will not incur any liability as a result of any similarities that may appear in future Voltera operations.

You may not post, send, submit, publish, or transmit in connection with the Site any information or material that:
- you do not have the right to transmit, including proprietary material of any third party;
- advocates illegal activity or discusses an intent to commit an illegal act;
- is vulgar, obscene, pornographic, or indecent;
- does not pertain directly to this Site;
- threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening, hateful, or offensive;
- seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details, or otherwise;
- infringes any intellectual property or other right of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity;
- violates any law or may be considered to violate any law;
- impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
- advertises any commercial endeavor or otherwise engages in any commercial activity except as may be specifically authorized on this Site;
- solicits funds, advertisers, or sponsors;
- includes programs that contain viruses, worms, and/or Trojan horses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications;
- disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type or otherwise act in a way which affects the ability of other people to engage in real-time activities via this Site;
- disobeys any policy or regulations established from time to time regarding use of this Site or any networks connected to this Site; or
- contains links to other sites that contain content that falls within the descriptions set forth above.

Voltera reserves the right to monitor use of the Site to determine compliance with these Terms, as well as the right to remove or refuse any information for any reason. Notwithstanding these rights, you remain solely responsible for any Submissions. You acknowledge and agree that neither Voltera nor any third party that provides Content to Voltera will assume or have any liability for any action or inaction by Voltera or such third party with respect to any Submissions.

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Privacy‍

Your use of the Site is subject to Voltera’s Privacy Policy. Our Privacy Policy describes our collection and use of your Personal Information. The Privacy Policy is incorporated into and forms part of these Terms. You represent and warrant that any information you provide in connection with your use of the Site is and shall remain true, accurate, and complete, and that you will maintain and update such information as required.

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Security‍

You may be required to register with Voltera to access certain areas of the Site. If you are required to complete a registration process, Voltera will ask that you provide us with current, complete and accurate information as prompted by the applicable registration form. Any usernames and passwords used for the Site are for individual use only. Where applicable, you will be responsible for the security of your username and password. Voltera will be entitled to monitor your password and, at its sole and absolute discretion, require you to change it. You are entirely responsible for maintaining the confidentiality of your password and account, as well as for any and all activities that occur under your account.

You agree to notify Voltera immediately of any unauthorized use of your account or any other breach of security. Voltera will not be liable for any loss or damage that you may incur from your failure to comply with any of the foregoing obligations. You may not use anyone else’s account at any time without Voltera’s prior written permission.

You are prohibited from using any services or facilities provided in connection with the Site to compromise security or tamper with system resources or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools, or network probing tools) is strictly prohibited.‍

Disclaimer of Warranties‍

VOLTERA ASSUMES NO RESPONSIBILITY FOR THE ACCURACY OF THE INFORMATION AND CONTENT PROVIDED ON THE SITE, NOR MAKES ANY WARRANTIES OR REPRESENTATIONS THAT THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED. THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. VOLTERA AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

VOLTERA CANNOT ENSURE THAT ANY FILES OR OTHER CONTENT OR DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR DESTRUCTIVE FEATURES. VOLTERA MAY CHANGE THE PROGRAMS OR PRODUCTS MENTIONED ON THE SITE AT ANY TIME WITHOUT NOTICE. MENTION OF NON-VOLTERA PRODUCTS OR SERVICES IS FOR INFORMATION PURPOSES ONLY AND CONSTITUTES NEITHER AN ENDORSEMENT NOR A RECOMMENDATION. YOUR SOLE REMEDY AGAINST VOLTERA FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT.‍

Limitation of Liability‍

EXCEPT WHERE PROHIBITED BY LAW, VOLTERA AND ITS RESPECTIVE SUPPLIERS AND THEIR OFFICERS, DIRECTORS, SHAREHOLDERS, SUCCESSORS IN INTEREST, EMPLOYEES, AGENTS, SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, THE “VOLTERA PARTIES”) SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, INCIDENTAL DAMAGES, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF INFORMATION PROVIDED ON THE SITE, OR UNAUTHORIZED INTERCEPTION OF ANY SUCH INFORMATION BY THIRD PARTIES, OR DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENT WHETHER IN AN ACTION OF EQUITY, CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR CONTENT, EVEN IF

VOLTERA OR ITS RELATED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. THE MAXIMUM LIABILITY OF VOLTERA AND VOLTERA PARTIES FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE) OR OTHERWISE, SHALL NOT EXCEED US $100.00. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF LIABILITY, SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU.‍

Indemnity‍

You agree to indemnify and hold Voltera and Voltera’s affiliates, officers, directors, employees, licensors, contractors, agents, and any successors and assigns harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Voltera by any third party due to or arising out of or in connection with (i) your use of the Site or Content, (ii) any breach of these Terms, (iii) any Submissions, or (iv) any violation of any law or the rights of a third party.‍

Termination‍

You agree that Voltera may, in its sole discretion, at any time and without prior notice, with or without cause, terminate your access to the Site and any account(s) you may have in connection with the Site. Upon such termination, your right to use the Site will immediately cease and any rights granted hereunder shall immediately terminate.‍

Third Party Sites ‍

The Site and the Content may contain links to other sites that are not maintained by, or related to, Voltera. Links to third party web sites on the Sites are provided as a convenience to you. Such third-party sites are not under Voltera’s control, and Voltera does not assume any responsibility or liability for any communications, content or materials available at such linked sites. Voltera reserves the right, at its sole discretion, to terminate any link at any time and for any reason it deems appropriate. In providing a link, Voltera is not endorsing the companies or products to which it links and shall have no responsibility for the actions or inaction of any such company, or the quality or design of any of its products or services. If you decide to access any of the third-party sites linked in the Site, you do this entirely at your own risk.‍

Governing Law, Dispute Resolution‍

You agree that all matters relating to your access to or use of the Site, including any and all disputes, will be governed by the laws of the United States and by the laws of the State of Delaware, without regard to its conflicts of law provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in Delaware, United States, and waive any objection to such jurisdiction or venue. Any claim under these Terms must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred.‍

Modifications‍

Voltera may amend these Terms from time to time at its sole discretion. It is your responsibility to check these Terms periodically for changes. Your continued access and use of the Site following any changes will be deemed your acceptance of such changes.

Miscellaneous

These Terms contain the entire agreement between you and Voltera with respect to this Site and its Content and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Voltera with respect to this Site. Any failure to enforce any provision of these Terms shall not constitute a waiver thereof or of any other provision hereof. If any provision of these Terms is found to be unlawful, void or for any reason unenforceable, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provision. You may not assign, transfer or sublicense any or all of your rights or obligations under these Terms without Voltera’s express prior written consent. No provision of these Terms is intended for the benefit of any third party. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof. Voltera will not be responsible for failures to fulfill any obligations due to causes beyond its control.‍

Feedback‍

Any feedback you may provide on or about this Site shall be deemed to be non-confidential and Voltera shall be free to use such information on an unrestricted basis.‍

Contact‍

Should you have any questions or need any clarification regarding these Terms, please contact us at info@volterapower.com

Last Updated: July 5, 2022

Privacy Policy

Updated: July 5, 2022 

EvConneX, LLC, dba Voltera, (“Voltera”, “We”, “Us”, “Our”) is strongly committed to protecting your Personal Information in accordance with applicable data protection legislation (the “Data Protection Legislation”). Our goal is to be transparent with you about how we collect and use your Personal Information in our relationship with you and inform you about your privacy rights and how the law protects you. 

In this privacy policy (the “Policy”) we explain how we collect, use, and share your Personal Information (as defined below), which we may collect when you visit our website and associated links: onevoltera.com (the “Site”). Additionally, this Policy includes important information regarding your rights with respect to our collection of your Personal Information, so we encourage you to read carefully. 

For purposes of this Policy, “Personal Information” means any information relating to an identified or identifiable individual or that can reasonably be used to identify an individual. Personal Information does not include “anonymous” or “aggregated” data, or information where the identity of individuals has been permanently removed, however, it may include “indirect identifiers” or “pseudonymous data” (i.e. information which alone doesn’t identify an individual but, when combined with certain additional and reasonably accessible information, could be attributed to a particular individual).

1. Collection and Use of Personal Information

We collect Personal Information from you when you visit our Site. The information below outlines the Personal Information we collect.‍

Identifiers - First and last name, email address, postal address, phone number, device identifier

Internet or Network Activity - Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Site, Site access, page access, time spent on page, feature use and other patterns related to Site flow and usage.

Demographic Information - Country of residence, national origin (solely as related to any employment information you may submit to us using our Site)

Commercial Information- Where applicable, products or services purchased, obtained, or considered, or other purchasing or consuming histories. 

Characteristics of protected classifications - Age, gender (solely as related to any employment information you may submit to us using our Site)

Professional or employment information- Employer, employment history, information from professional references, email address and other identity and contact information collected in the context of an employment relationship. 

Other - Marketing and Communications Data - Your preferences in receiving marketing from us and your communication preferences.

2. Collection of Personal Information

We may collect Personal Information from you, as follows: 

Information Voluntarily Provided. We collect information you voluntarily provide to us by filling in forms on our Site, contacting us through our Site, including to apply for a job, when you request information about our products or services, or fill out any surveys we may provide to you. We may also collect information when you report a problem with the Site or otherwise reach out to us directly. 

Information Collected Automatically. We collect information as you navigate and interact with our Site. 

- When you visit or browse our Site, we may collect Internet or Network Activity related to your use of our Site. We use this information to analyze visitors and usage patterns, optimize your experience on the Site, and to provide a more personalized service, for example, by storing information about your preferences, or recognizing you when you return to our Site. 

- We do not allow personalized third-party behavioral tracking on our Site. 

- Our Site uses “cookies” and other similar technologies to better service you, provide you with a more tailored experience, and facilitate your ongoing access to and use of our Site. For more information on our use of Cookies, please visit Section 4 below. 

‍Information we Collect from Third Parties. We may collect information from third parties when you use our Site or obtain information from other sources and combine that information with information we have collected through our Site. For example, we may receive information about you, where permitted by applicable law, from a third party background check provider, or may receive information from third parties for fraud prevention purposes. We may also receive information about you and your activities on and off the Site from our partners, or about your experiences and interactions from our partners. 

‍Cookies and other Tracking Technologies. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or when you visit a particular site. Cookies are managed by the web browser on your computer (Google Chrome, Safari, Internet Explorer, or Firefox). Cookies help us provide you with a better website experience, by enabling Voltera to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We only use this information for statistical analysis purposes and then the data is removed from the system.

Types of Cookies. In general, you can browse the Site without telling us who you are or revealing Personal Information about yourself. Voltera uses the following cookies in limited instances. 

1. Necessary Cookies. These are cookies that are essential to enable you to use the Site, without which certain features on the Site would not work. 
2. Functional. These cookies allow us to remember the choices you make and operate the Site accordingly in order to provide you with a more personal experience and to prevent you from having to re-enter your preferences every time you visit our Site.
3. Performance & Analytics. These cookies collect information regarding the use of our Site. For example, these cookies track what pages are most frequently visited, the website that referred you to our Site, pages visited, time of day the Site is visited, and other similar information. We use this information to operate our Site more efficiently. ‍
4. Web Beacons. Pages on our Site or emails may contain small electronic files known as web beacons (clear gifs, pixel tags and single-pixel gifs). These web beacons allow us to keep track of users who have visited certain pages or opened an email. ‍
5. Pixel Tracking. ‍
6. Third Party Cookies.  

We do not allow personalized third party tracking on our Site; however, we do not control third party tracking technologies or how they may be used to collect information about your online activities over time and across different websites and other online services to provide you with interest-based (behavioral) advertising or other targeted content. Should you have any questions about these tracking technologies, please contact the responsible provider directly. Please click here for more information on how to opt-out of third-party advertiser tracking mechanisms. 

Google Analytics. We and some of our third party partners may use Google Analytics or other similar analytics services to help us better understand our Site and services. These service providers may place their own cookies in your browser. Please be aware that this Policy covers only the use of cookies by Voltera and not by any other third party. Please click here for more information on Google Analytics. 

Disabling Cookies. You can choose to accept or decline cookies via your web browser settings. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. Simply follow the instructions provided by your browser (usually located within the “setting”, “help”, “tools”, or “edit” facility). If you block all cookies on your browser, neither Voltera, nor any third parties will transfer cookies to your browser. However, declining cookies may prevent you from taking full advantage of the Site and you may be required to adjust some preferences every time you visit our Site. 

How We Use Your Personal Information

‍We use the information that we collect about your or that you directly provide to us for one or more of the following: 

 Fulfill Requests and Operate the Site. We may use Personal Information about you to operate, maintain, and provide you with the Site and fulfill the purpose for which such Personal Information was provided, such as providing requested information, communicating with you, or providing technical and operational support. 

Administrative Functions. We use your Personal Information for administrative functions such as, notifying you of changes to the Site, our policies, or terms, or other administrative information. 

Communications. We may use your Personal Information to send important information that impacts your use of the Site, as well as to respond to any inquiries, correspondence, or complaints you may have sent to us. 

Marketing. We may use Personal Information about you to inform you of products, programs, services and promotions that we believe may be of interest to you. If you would prefer that we do not send electronic marketing messages to you, please see Section 7 below. 

Tailored Experience. We may use your Personal Information to personalize our Site, including, remembering your information so that you will not have to re-enter it during your next visit, and tracking your entries, submissions, and status related to your use of the Site. 

Analytics, Services Improvement, and Aggregated Data. We may use your Personal Information to: (i) understand and analyze usage trends and preferences in order to improve our Site; (ii) monitor and analyze the effectiveness of our Site; and (iii) aggregate usage metrics such as calculating the total number of visitors and pages viewed.  Aggregated data shall be anonymized and de-identified. 

Business Purposes. We may also use Personal Information about you for our internal business purposes, such as data analysis, audits, diagnostic issues, product improvement and development, and security of our Site. 

Legal. We may use your Personal Information to defend our legal rights, to comply with our legal obligations and internal policies, resolve disputes, and enforce our agreements.

Security. We may use your Personal Information to investigate, take action, or prevent any unlawful or harmful activities, including fraud, violations of our terms, or any other potential physical or other safety threats. 

‍Disclosure of your Personal Information

We may disclose Personal Information to third parties for purposes of improving the Site, or to parties who perform services on our behalf. WE DO NOT SELL YOUR PERSONAL INFORMATION AS SUCH TERM IS DEFINED UNDER THE CALIFORNIA CONSUMER PRIVACY ACT OF 2018 (CCPA). We may disclose Personal Information to the following categories of third parties: 

Service Providers. We work with third parties who provide us with services including but not limited to hosting, data analytics, database management, marketing, legal, compliance, communications management, support services, etc. These third parties may access your Personal Information only for purposes of providing services on our behalf.  We will only share Personal Information with third party service providers who agree to implement appropriate safeguards and security measures to ensure the confidentiality, integrity and availability of your Personal Information in compliance with the applicable Data Protection Legislations. Voltera discloses only that information it believes in its reasonable discretion is necessary for the third party to carry out its obligations to Voltera. Voltera does not share your Personal Information with unauthorized persons and/or entities.

Aggregated and Anonymized Information. We may share anonymous and/or aggregated information with third party partners for marketing purposes, to improve our Site and services, and any other purpose we deem reasonable. 

Merger & Assignment. We may transfer your Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Voltera’s business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).

Law Enforcement – Required Disclosures. We will not disclose your Personal Information unless we believe that such action is necessary (i) under applicable law; (ii) to comply with legal processes; (ii) to respond to governmental requests; (iv) to enforce our Website Terms of Use and other terms and policies; (v) to protect our operations from any fraudulent, illegal, or potentially harmful activities; (vi) to protect the rights, privacy, safety or property of Voltera, you or others; and (vii) to permit us to pursue available remedies or limit the damages that we may sustain. 

Affiliates. We may disclose your Personal Information to our affiliates and subsidiaries. Such disclosure shall be subject to this Policy. 

With Your Consent. At your consent or direction, we may share your Personal Information with other parties.

‍Your Rights

Opt-Out. You may unsubscribe at any time from our marketing communications by following the instructions contained within the email. Should you wish to opt out from receiving commercial emails from us, or any other promotional communications that we may send to you from time to time, you may do so by sending your request to us by email at marketing@onevoltera.com. Please note that where you unsubscribe from receiving marketing communications, we may still send you certain communications relating to your use of the Site or our services. 

Updating Personal Information. You may contact us if you would like to update the Personal Information about you that has been previously provided to us through the Site. Please specifically indicate the information that you wish to have changed.   

Other Rights. Local laws may grant you additional rights. If you are a visitor from the EU/EEA or from California, please refer to Section 13 (Visitors from California) or Section 14 (Visitors from EU/EEA and the U.K.) below, respectively. 

‍Security

We have security measures and tools in place designed to protect against the loss, misuse, and alteration of the information under our control. We have implemented administrative, physical, and technical security measures to protect the Personal Information we have collected from you. Your Personal Information is only accessible by a limited number of personnel and third party representatives with a need to know. Such parties are under strict obligation to maintain the confidentiality of your Personal Information. Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your Personal Information, we cannot guarantee the security of your data transmitted to us using the internet – any such transmission is at your own risk and you are responsible for ensuring that any Personal Information that you send to us is sent securely. You should maintain good internet security practices. Where applicable, do not disclose your password to any other party and update it periodically to help reduce the risk of unauthorized access. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem. 

‍Access and Transfer of Personal Information 

Voltera is part of a global organization headquartered in the United States that has legal entities, business functions, and systems in countries around the world. We may share your Personal Information both with our affiliated companies and certain external third parties who are based outside of the United States. Processing of Personal Information may occur outside of your local jurisdiction, and such jurisdictions may not provide equivalent levels of data protection as your home jurisdiction. Regardless of location, Voltera handles Personal Information as described here, and we take care to ensure that our employees, agents and strategic partners in other countries act in a manner consistent with this Policy and ensure that such Personal Information is adequately protected.  Where Personal Information is collected in the EEA or the U.K. and such Personal Information is transferred to a jurisdiction that is deemed to have inadequate protections, we do so under appropriate legal mechanisms. 

‍Retention of Personal Information

The length of time Voltera may store your information may vary depending on our use of your Personal Information. Voltera represents that unless otherwise required by law, we will not maintain your Personal Information for longer than is reasonably necessary for the purposes for which such information was collected. We take measures to delete or de-identify Personal Information when it is no longer necessary for the purposes for which it was collected, unless we are required by law to keep this information for a longer period. We may retain de-identified and aggregated information for as long as we deem reasonable. We may also retain your Personal Information for purposes described in this Policy, including, but not limited to, pursuing legitimate business interests, recordkeeping purposes, complying with legal obligations, conducting audits, resolving disputes, and enforcing our agreements. If you have an account with us, we retain the right to delete all of your Personal Information after termination of your user account without prior notice to you. 

‍Links to Third Party Websites

Our Site may contain links to other websites of interest. However, once you have used these links to leave our Site, we do not have any control over external websites. External sites are not governed by this Policy. We will not be responsible for the protection and privacy of any information which you provide when visiting such other sites. You should exercise caution and read the privacy statement applicable to the website in question.

‍Use of the Site by Children

The Site is not directed at individuals under the age of thirteen (13) and we do not knowingly collect Personal Information from children under the age of thirteen (13). We will take steps to delete any such information if we learn we have collected Personal Information from children under thirteen (13). If you are made aware that your child has provided use with Personal Information without your consent, then you may alert us and we will take reasonable steps to delete it. 

‍Visitors from California 

Your Rights. If you are a California resident, you may have certain rights with respect to your Personal Information.  Under California law, you may request that we: 

1. Provide you the categories of Personal Information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your Personal Information; and the categories of third parties with whom we share Personal Information. Please refer to Sections 1-3, & 5-6 of this Policy for such information. 
2. Provide access to and/or a copy of certain Personal Information we hold about you.
3. Delete certain Personal Information we have about you.
4. Provide you with information about the financial incentives that we may offer to you, if any.
5. Do not discriminate against you for exercising your rights. Voltera will not discriminate against you for exercising any of your rights under California law.  

You also have a right to opt-out of the “sale” of your Personal Information. Voltera does not sell the Personal Information we collect from you through your interactions with our Site. However, “sale” is broadly defined under the CCPA. Sharing of your Personal Information with our marketing partners and other third parties for advertising purposes may be considered a sale under the CCPA. To the extent this sharing of your Personal Information is considered a “sale” under the CCPA, you may opt out of such sale. Note that this opt-out right applies only in this very limited circumstance. 

‍Exercising Your Rights. In order to exercise any of the rights described above, please contact us by either: 

1. Calling us toll-free at (866) 304-3217; or
2. Emailing us at: info@volterapower.com

Shine the Light. California’s Shine the Light Law (Civil Code 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. 

‍Visitors from EU/EEA

If you live in a country that is part of the European Economic Area, you may have additional rights under the General Data Protection Regulation (“GDPR”). We only process your Personal Information based on a valid legal basis.
i. Consent. You have consented to the use of your Personal Information. For example, you have consented receive marketing communications from us, or our collection of your Personal Information via cookies and similar technologies.
ii. Contract. We need your Personal Information to provide you with products and services you have purchased or are using, including for account registration or to respond to your inquiries.
iii. Legal Obligation. We have a legal obligation to use your Personal Information, for example, for compliance with tax law and bookkeeping obligations.
iv. Legitimate Interest. We have a legitimate interest in using your Personal Information. We have a legitimate interest in using your Personal Information for product development and internal analytics purposes, to improve the safety, security and performance our Site. We only rely on our or a third party’s legitimate interests to process your Personal Information when these interests are not overridden by your rights and interests.

Your Rights under the GDPR. Where Voltera acts as a controller of your Personal Information, as such term is defined in the GDPR, you have the following data protection rights with respect to our collection of your Personal Information:
i. Right to Know. This enables you to know whether and for what purposes we process your Personal Information, and with whom we have shared such Personal Information.
ii. Right to Access. This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.
iii. Right to Correct. This enables you to have any incomplete or inaccurate information we hold about you corrected.
iv. Right to Erasure. This enables you to ask us to delete or remove Personal Information where there is no good reason for us continuing to process it. You may also have the right to ask us to delete or remove your
Personal Information where you have exercised your right to object to processing (see below).
v. Right to Object. This right exists where we are relying on a Legitimate Interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to
processing on this ground. You also have the right to object where we are processing your Personal Information for direct marketing purposes.
vi. Right to Restrict Processing. This enables you to ask us to suspend the processing of Personal Information about you, for example if you want us to establish its accuracy or the reason for processing it.
vii. Right to Transfer. Upon request, we will provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Note that this right may only apply to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
viii. Right to Withdraw Consent. Where we rely on consent to process your Personal Information, you may choose to withdraw your consent. If you withdraw your consent, we may not be able to provide you with access to the certain specific functionalities of our Site. We will advise you if this is the case at the time you withdraw your consent.
ix. Lodge a Complaint. You have the right to file a complaint with the relevant data protection supervisory authority.

In order to exercise any of the rights described above, please contact us by any of the methods described in the Contact Us section below.

‍Responding to Your Rights Requests

We will promptly review and respond to your request and will endeavour to respond within thirty (30) (or more, depending on the Data Protection Legislation) days of our receipt of your request. 

We may need to request specific and/or additional information from you to help us confirm your identity and ensure your right to know, access or delete your Personal Information. This is a security measure designed to prevent the disclosure of your Personal Information to a person who has no right to receive it. We will only use this information to verify your identity or authority to make the request. An authorized agent submitting a request on your behalf must demonstrate that you provided written permission, signed by you, authorizing the agent to act on your behalf. For access and deletion requests, Voltera may require that you verify your own identity directly with us and directly confirm that you provided the authorized agent permission to submit the request.

We will deliver our written response by mail or electronically, at your option. We will not charge you a fee for access to your Personal Information (or to exercise any of your other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, excessive, or manifestly unfounded, or we may refuse to comply with your request in these circumstances. We will not be obligated to respond to excessive and repeated requests. 

‍Changes

This Policy may be amended or updated from time to time to reflect changes in our practices with respect to the processing of Personal Information, or changes in applicable law. We will post any modifications or changes to this Policy on this page. We encourage you to regularly review this Policy. Continued use of our Site means your acceptance of this Policy, as amended or updated. 

‍Contact Us

You may reach out to us with any questions, comments, complaints, or requests regarding this Policy by emailing: info@volterapower.com; or writing to the following address: 

2201 Cooperative Way, Suite 400
Herndon, VA 20171